> For the complete documentation index, see [llms.txt](https://support.getdatastream.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.getdatastream.com/support/disaster-recovery/client-update-fails.md).

# Client Update Fails

Data Stream Clients supports auto updating when connected to the internet.

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Follow these instructions to reinstall Data Stream

1. Login to Windows using the affected users credentials.
2. Uninstall Pretty Brook Bootstrapper.
   1. Do **not** uninstall Pretty Brook Bootstrapper Machine Wide Installer.
3. Delete the affected users directory at:
   1. C:\Users{User Name}\AppData\Local\PrettyBrookBootstrapper
4. Logout of Windows
5. Login to Windows using the affected users credentials.
   1. If Data Stream Machine Wide Installer **is** installed, Data Stream will install as part of the login process.
   2. If Data Stream Machine Wide installer **is not** install, please install follow these [instructions](/installation/client.md).
      {% endhint %}

{% hint style="danger" %}
Still having issues? [Contact Us](/support/contact-us.md)
{% endhint %}