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  2. Disaster Recovery

Client Update Fails

PreviousDisaster RecoveryNextLoad Balancing

Last updated 5 years ago

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Data Stream Clients supports auto updating when connected to the internet.

Follow these instructions to reinstall Data Stream

  1. Login to Windows using the affected users credentials.

  2. Uninstall Pretty Brook Bootstrapper.

    1. Do not uninstall Pretty Brook Bootstrapper Machine Wide Installer.

  3. Delete the affected users directory at:

    1. C:\Users{User Name}\AppData\Local\PrettyBrookBootstrapper

  4. Logout of Windows

  5. Login to Windows using the affected users credentials.

    1. If Data Stream Machine Wide Installer is installed, Data Stream will install as part of the login process.

    2. If Data Stream Machine Wide installer is not install, please install follow these .

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